['Privacy Policy\n\nAt Oxford Language Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy explains how we collect, use, disclose, and protect your information when you use our online platform and services.\n\n1. Information We Collect\n\nWe collect information to provide better services to our clients, including:\n\n- Personal identification details such as your name, date of birth, and contact information.\n- Communication data including messages and inquiries you send through our platform.\n- Payment information necessary to process transactions related to our tutoring and course services.\n- Usage data detailing how you interact with our online platform, including IP address and browser information.\n- Any information you choose to provide during cultural immersion sessions or in personalized coaching.\n\n2. Use of Information\n\nYour information is used to:\n\n- Deliver and manage the language tutoring, group classes, exam preparation, business English coaching, online courses, and cultural sessions you request.\n- Improve and personalize our services and your user experience.\n- Communicate with you about your bookings, payments, and course updates.\n- Comply with legal obligations and resolve disputes.\n- Protect against fraud or unauthorized activities.\n\n3. Legal Basis for Processing\n\nWe process your personal data based on your consent, the necessity of fulfilling our contract with you, and our legitimate interests in providing quality educational services and improving our platform.\n\n4. Data Sharing and Disclosure\n\nWe do not sell or rent your personal data. Your information may be shared with:\n\n- Authorized third-party service providers who assist in delivering our educational services.\n- Legal authorities when required by law or to protect our rights.\n- Other learners only with your explicit consent where group interactions are involved.\n\n5. Data Retention\n\nWe retain your personal data for as long as necessary to fulfill the purposes stated in this policy, including legal, accounting, or reporting requirements. After that period, your data is securely deleted or anonymized.\n\n6. Your Rights Under GDPR\n\nYou have the right to:\n\n- Access the personal data we hold about you.\n- Request correction of inaccurate or incomplete data.\n- Request deletion of your personal data where applicable.\n- Object to processing or request restriction of your data processing.\n- Withdraw consent at any time when processing is based on consent.\n- Receive your personal data in a portable format.\n- Lodge a complaint with a supervisory authority if you believe your data rights have been violated.\n\nTo exercise these rights, please contact us using our contact details in the physical address section below.\n\n7. Data Security\n\nWe implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption where appropriate, and controlled access to data.\n\n8. International Transfers\n\nYour personal data may be processed or stored outside your country of residence. In such cases, we ensure that appropriate safeguards are in place to comply with relevant data protection laws, including the GDPR.\n\n9. Cookies and Tracking Technologies\n\nOur platform uses cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage your cookie preferences through your browser settings.\n\n10. Children’s Privacy\n\nOur services are not directed at children under the age of 16, and we do not knowingly collect personal information from minors without parental consent.\n\n11. Updates to This Policy\n\nWe may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.\n\nContact Information \nOxford Language Solutions \n57 Walton Street, Suite 3B \nOxford, Oxfordshire \nOX2 6EA \nUnited Kingdom \nPhone: +44 1865 432789\n\nBy using our online platform and services, you acknowledge that you have read and understood this privacy policy.', 0.0013324, 'gpt-4.1-mini']